Elite Auto Detailing ("we", "us", "our") is committed to protecting your privacy and ensuring your personal information is handled in accordance with the Privacy Act 2020 (New Zealand).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage our services.

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1. Information We Collect

We may collect personal information from you, including:

• Name

• Phone number

• Email address

• Vehicle details (such as make, model, and service requirements)

• Address or service location

• Any other information you voluntarily provide when contacting us, booking a service, or requesting a quote

We may also collect non-personal information such as:

• Website usage data (pages visited, time on site)

• Device and browser information

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2. How We Collect Information

We collect personal information when you:

• Fill out a contact or booking form on our website

• Call, text, or message us

• Interact with us via social media

• Use our website (via cookies and tracking technologies)

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3. How We Use Your Information

We use your personal information to:

• Provide and manage our detailing services

• Respond to enquiries and provide quotes

• Schedule bookings and communicate with you

• Improve our services and website

• Meet legal and regulatory obligations

We do not sell, rent, or trade your personal information.

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4. Disclosure of Information

We may share your information only when:

• It is required to provide our services (e.g. payment providers)

• It is required by law

• You have given consent

Any third parties we engage are required to protect your information and use it only for the intended purpose.

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5. Cookies and Tracking

Our website may use cookies or similar technologies to:

• Improve website functionality

• Analyse website traffic

• Support advertising and remarketing (such as Facebook or Google Ads)

You can choose to disable cookies through your browser settings, however this may affect website functionality.

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6. Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure.

Personal information is stored securely and is only accessible to authorised personnel.

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7. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate.

To make a request, please contact us using the details below.

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8. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Elite Auto Detailing
Phone: 021 089 26261
Email: info@eliteautodetailing.co.nz

Effective date: 05/01/26

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